Thank You for Booking With Us
We're looking forward to cleaning your home!
We've received your booking and a confirmation email has been sent to the address you provided. One of our friendly staff members will give you a call to confirm the details and answer any questions.
If you don't receive the confirmation email within a few minutes, please check your spam or junk folder.
Cancellation Policy
We understand plans can change. If you need to cancel or reschedule, please provide at least 48 hours' notice before your scheduled cleaning to avoid any cancellation fees.
For full details, please review our Terms & Conditions.
Contact Us
If you have any questions about your booking, our team is here to help.
- Phone: 1300 991 368
- Email: support@calibrecleaning.com.au
- Hours: 8am – 6pm, 7 days a week
Frequently Asked Questions
House Cleaning
When will I be charged for my cleaning? You won't be charged until after your cleaning is completed. We only process payment once the job is done and you're happy with the result.
Do I need to provide cleaning products or equipment? No — our cleaners come fully equipped with all the products and equipment needed to clean your home. If you have specific products you'd prefer us to use, just let us know.
What time will the cleaner arrive? You'll receive a confirmation with your scheduled time window. Our team will do their best to arrive within that window and will contact you if there are any changes.
End of Lease Cleaning
Do you offer a bond-back guarantee? Yes. If your property manager identifies any cleaning issues within 72 hours of our service, we'll come back and re-clean the affected areas at no extra charge. Please refer to our Terms & Conditions for the full details.
What does an end of lease clean include? Our end of lease clean covers all areas required to meet real estate inspection standards, including kitchen, bathrooms, bedrooms, living areas, and common spaces. Add-ons like carpet steam cleaning, window cleaning, and wall washing can be added to your booking.