About Calibre Cleaning

Our mission is to providing outstanding cleans, whilst delivering world class customer service

Who We Are

Calibre Cleaning started with a simple goal, to offer a better house cleaning service to locals in Melbourne. We strived to do this through offering an easier experience for finding excellent cleaners, and a focus on customer service.

We cleaned our first home in 2015, and have since grown to offering cleaning services throughout Australia. We have expanded our cleaning teams and head office team, but still have the same vision that drives what we do, and how we do it.

Our goal for the future is to keep finding ways to offer a better house cleaning experience; and to make our customers' lives easier through cleaning and customer service.

Meet Our Team

When you call, email, or livechat us, you speak with one of our passionate customer service team members.

Rocky Vuong, Founder and Owner of Calibre Cleaning

Rocky Vuong, Founder & Director

I enjoy solving the many problems that arise when running a company. My goal is to ensure we are always in line with our company's mission of delivering outstanding cleans and world class customer service.

When I'm not working on Calibre Cleaning, I love a beer or three with some mates.

Emily Semana, Customer Service Team member at Calibre Cleaning

Emily Semana, Operations Manager

My passion for helping others is intertwined with my personal and professional life experiences. I have been helping people for over six years as a career. I always find it fulfilling whenever a customer would thank you for your assistance. The feeling that you were able to help someone is heartwarming. I find joy in helping others, and that's more than enough to fuel me to do my everyday role.

My favourite hobby is drawing. I used to dream of becoming an animator or cartoonist when I was a child.

Gino Bautista - Customer Service Representative at Calibre Cleaning

Gino Bautista, Customer Service

I have a deep-rooted passion for Customer Service. I am a fast learner and a reliable team player

I am a dance and photography enthusiast

Kate Ramirez - customer service at Calibre Cleaning

Kate Ramirez, Customer Service

I am a person who finds fulfillment in helping others whether at work or in my personal life. As a customer service representative for years, I've made Empathy, Professionalism, and Integrity my core values whenever I assist customers. It is always fulfilling to know that you have helped and made a customer happy with the service that you provided. I just think that doing your best on the simplest tasks that you do, might make an impact on one's life.

In my free time, I love to do charcoal portraits, cook for the fam and I am also a succulent collector.