House Cleaning Services in Macquarie

We offer a comprehensive house clean that covers all rooms and surfaces in your home including bedrooms, living areas, bathrooms and kitchens.

If you want us to do more such as oven cleaning, fridge cleaning or carpet steam clean, you can opt into our add-on services.

For a complete list of the range of cleaning services that we provide in Canberra, check out our pricing and services page.

If you need any specific cleaning work that is not covered in our regular house cleaning checklist, you can send us instructions on the same when booking your clean or you can directly contact our customer representatives.

Our regular clean refers to the standard whole clean that covers all areas and rooms in your home. Our deep cleaning services aren’t too different from our regular cleaning in terms of the scope of requirements that we cover.

However, our professional deep cleaning service is a more engaging cleaning service that requires extra effort and attention to detail. Professional deep cleaning is recommended if your house hasn’t been cleaned for some time or where the home isn’t being maintained on a regular basis.

There are instances where our customers select regular cleans when their homes, in fact, require a deep clean. If that’s the case, you can still opt into a deep cleaning services on the arrival of our cleaners at your premises.

All pricing changes will be communicated to you in advance.

We will send out the same cleaner to handle all your ongoing cleans. We place a strong focus on the trust that our clients develop with our cleaners over time and are always keen on preserving this. If we will be sending you a different cleaner to handle your cleans, we will inform you ahead of time.

It will be entirely up to you on whether to be present or not during the house clean. On our side, you only need to provide us with the key and any other relevant instructions on accessing your property and we will take it from there.

Most of our cleans are usually on workdays as our clients prefer to come back to a sparkling clean and tidy house.

We only accept credit cards and debit cards and they must be VISA, MasterCard or American Express. We do not accept cash payments

You can always rest easy knowing we will be sending the safest and most trusted pairs of hands to your home. All our cleaners have been hired via a rigorous process that enables us to attract top domestic cleaning talent in Canberra. Every cleaner that we send to your home will have passed through the following processes:

• A reference check
• A police check
• Several trial cleans
• Are fully insured

We send you the best and most trustworthy residential cleaners who will do an impeccable job and put you at ease.

Absolutely. We bring all cleaning products and equipment to every job that we perform.

We are also open to using your specific house cleaning supplies if you choose. Just be sure to leave us a note  under ‘instructions’ in the booking form, and leave your products our for our professional Canberra house cleaners to easily access when they come to clean your home.

We have an easy and seamless procedure for cancelling or rescheduling your house cleans in Canberra.

However, we require that you give us an advance notice at least 24 hours ahead of the scheduled clean to avoid paying the late cancellation fees.

Log into your account with us to manage your bookings or you can simply call our customer support representatives to do it on your behalf.

At Calibre Cleaning, we take great pride in providing our customers with a 100% customer satisfaction guarantee in all our domestic cleaning jobs in Canberra. If, for some reason, you are unhappy with any part of our clean, notify us within 24 hours and we will send back our cleaners to re-clean the areas of concern free of charge. We aim to build long term trust with all our customers in Canberra.

Absolutely! To select this, choose the ‘hourly clean’ option in the checkout. Our hourly cleans must cover at least two hours. Please note down the specific areas that you want our professional cleaners to cover and we will take care of the rest right.

You can estimate the hourly cleaning time by working out a quick estimate of what it would normally take you to clean your house. This figure will not be fixed. Once we have concluded the house cleaning to your satisfaction, we will adjust the number of hours accordingly.