About Calibre Cleaning
Our mission is to providing outstanding cleans, whilst delivering world class customer service
Who We Are
Calibre Cleaning started with a simple goal, to offer a better house cleaning service to locals in Melbourne. We strived to do this through offering an easier experience for finding excellent cleaners, and a focus on customer service.
We cleaned our first home in 2015, and have since grown to offering cleaning services throughout Australia. We have expanded our cleaning teams and head office team, but still have the same vision that drives what we do, and how we do it.
Our goal for the future is to keep finding ways to offer a better house cleaning experience; and to make our customers' lives easier through cleaning and customer service.
Meet Our Team
When you call, email, or livechat us, you speak with one of our passionate customer service team members.
Rocky Vuong, Founder & Director
I enjoy solving the many problems that arise when running a company. My goal is to ensure we are always in line with our company's mission of delivering outstanding cleans and world class customer service.
When I'm not working on Calibre Cleaning, I love a beer or three with some mates.
Mark Falame, Operations Manager
What I like about this role is that I can help our customers to the fullest. Every time I can fulfil a customer request, it puts a big smile on my face. Hearing when our customers are happy with their cleaning experience from us gives me great satisfaction. Helping out our customers makes me feel the importance of my role.
Cooking is one of the hobbies I do most. I love to prepare food for my family and me. And I usually learn the recipes from watching cooking shows. I also love retro games such as Street Fighter and Tekken. Part of my hobby is playing console games during my free time. And it's my way to relax.
Emily Semana, Customer Service
My passion for helping others is intertwined with my personal and professional life experiences. I have been helping people for over six years as a career. I always find it fulfilling whenever a customer would thank you for your assistance. The feeling that you were able to help someone is heartwarming. I find joy in helping others, and that's more than enough to fuel me to do my everyday role.
My favourite hobby is drawing. I used to dream of becoming an animator or cartoonist when I was a child.